Main office
Elizabeth City
714 Richardson Street
Elizabeth City, NC 27909
(252) 599-5272
contact@tbinstitute.info
Admissions, records and registrar business is handled here for every location.
Campuses and satellite locations
TBI teaches in person at additional campuses and satellite locations beyond Elizabeth City. Call the office and we will tell you which one is closest to you and what it is currently offering.
Who to ask for
Admissions and enrollment
Minister Julia Wilkins, Administrative Assistant
Records, refunds and payment plans
Office of the Registrar
Online and distance learning
(252) 599-5272
Filing a complaint
All student complaints must first be addressed internally, following this path:
Faculty member → Department chair → President
Submit your complaint in writing, detailing the circumstances, which policy was violated, and the resolution you are seeking. The faculty member responds in writing within three working days. If it is unresolved, you may appeal in writing within three working days at each stage.
If internal resources are exhausted and the matter is still unresolved, you may take it to our accrediting agency or to the state.
Read the full complaint procedure
Already a student?
For coursework questions, contact your instructor directly. For grades, records, or course materials that have not reached your inbox, call the office.